This article address the problem that after a paper jam, the printer starts okay, prints a line and then printhead stalls on the leftside of the printer, flashing lights and error code. The code can be 0xE2, E2H, or similar.

When your Epson printer throws an E2H error, signaling a paper feed position auto sync problem, it’s essential to address the issue promptly to prevent further complications and ensure consistent print quality. This error often manifests after a paper jam when the printer's internal mechanisms become misaligned. The following guide will provide a detailed walkthrough to help you understand and rectify this common printer malfunction, often encountered in models used by BCH Technologies.

Identifying the Symptoms

The first step in diagnosing the E2H error involves recognizing its symptoms. Initially, your printer may start normally, but problems arise when attempting to print. The first line of text or image may appear faint on the paper, indicating an issue with the paper feed mechanism. The printer may then stop, unable to feed the next line properly. In some cases, when you try to manually advance the roller, it may move slowly or emit unusual noises, suggesting a problem with the paper feed (PF) roller or motor.

Initial Checks and Clearing Jams

Start by ensuring that any paper jam is completely cleared from the printer. Paper jams not only disrupt printing but can also lead to more significant issues if not addressed correctly. Lift the printer's access panels and inspect for any remnants of paper or debris. It’s crucial to remove these gently to avoid damaging the PF roller or dislodging any internal components. Ensure that the area around the PF rod is clear, as obstructions can cause the PF rod to misalign or malfunction.

Examining the PF Rod and Motor

Once you have cleared any jams, examine the PF rod closely. This rod is crucial for feeding paper through the printer and should move freely without resistance. If the rod feels overly tight or does not rotate smoothly, it may have been dislodged or misaligned during the paper jam removal. Check the connection between the PF rod and its associated gears; misalignment here can lead to the E2H error. Adjustments to the PF rod and its connections may be necessary to ensure smooth operation.

Adjusting the PF Motor

The PF motor, which drives the PF rod, must also be checked. This motor is typically secured by screws, one of which may allow for slight adjustments to motor tension and alignment. If the motor is too tight, it can strain the system, while a motor that is too loose won’t effectively drive the PF rod. Loosening the motor slightly and adjusting its position can sometimes resolve the issue. This adjustment should be done carefully to avoid making the tension too loose, which could lead to other issues such as slipping gears.

Testing and Final Adjustments

After making the necessary adjustments to the PF rod and motor, test the printer to ensure that it is functioning correctly. Print a test page or document to check for any signs of the error reoccurring. If the problem persists, re-examine the adjustments made and consider whether further fine-tuning is needed. Sometimes, multiple adjustments are necessary to fully align the printer’s internal mechanisms.

Ongoing Maintenance and Support

Regular maintenance is vital to prevent issues like the E2H error. Keep your printer clean and free from debris, and check the alignment and tension of the PF rod and motor periodically. For more detailed guidance on maintaining your Epson printer and addressing specific error codes, visit BCH Technologies at our website or at our local office in Greensboro, North Carolina.

We have also prepared a comprehensive video to show you how these adjustments are performed step-by-step. Watching this video can provide additional insights and practical demonstrations of the techniques described in this guide.